Your satisfaction matters to us. Should any issues arise with your order, reach out to info@ecolocalprint.com, and we’ll promptly assist you!
Shipping Information
- We cannot be held accountable for orders sent to an incorrect address provided by the sender. Kindly double-check your shipping details before placing an order. Customers are responsible for providing accurate information, and any fees incurred for returns due to inaccurate delivery details will be their responsibility.
- After placing an order, including subscriptions, changes or cancellations aren’t possible. This includes items, shipping address, payment method, and shipping method. Orders are promptly sent for fulfillment and cannot be edited thereafter.
- We offer international shipping, typically taking 4-8 working days. This duration accounts for order processing, printing or embroidery, and shipping. Products are sourced from the nearest hub, customized, and then shipped to you.
- Over 60€ there will be a 15% discount.
| Region | Shipping first product |
|---|---|
| USA | 8.06 EUR |
| Europe | 6.12 EUR |
| Sweden | 6.12 EUR |
| Norway | 8.16 EUR |
| Denmark | 6.12 EUR |
| UK / Ireland | 6.12 EUR |
| Germany | 6.12 EUR |
| Canada | 8.37 EUR |
| EFTA States | 10.20 EUR |
| Australia | 9.19 EUR |
| New Zealand | 9.19 EUR |
| Brazil | 5.52 EUR |
| Singapore | 12.04 EUR |
| Japan | 12.04 EUR |
| Worldwide | 12.04 EUR |
Shipping price for wallart
They principally depend on the size of the product, the table is indicative.
| Region | Shipping first product | Shipping additional product |
|---|---|---|
| USA | 11-19.78 EUR | 4-9.89 EUR |
| Europe | 16-19.30 EUR | 8-10.10 EUR |
| Sweden | 9-11.45 EUR | 4-5.83 EUR |
| Norway | 15-17.18 EUR | 6-8.75 EUR |
| Denmark | 15-21.49 EUR | 6-10.95 EUR |
| UK / Ireland | 11-15EUR | 5-6.69 EUR |
| Germany | 9-15 EUR | 4-6 EUR |
| Canada | 27-36.70 EUR | 14-18.35 EUR |
| EFTA States | 28-45.96 EUR | 15-23.09 EUR |
| Australia | 9-16.25 EUR | 4-8.09 EUR |
| New Zealand | 10-27.08 EUR | 5-13.50 EUR |
| Brazil | 9-45.86 EUR | 5-23.39 EUR |
| Singapore | 9-18.60 EUR | 4-9.41 EUR |
| Japan | 12-18.06 EUR | 3-3.99 EUR |
| Worldwide | 40-45.86 EUR | 19-23.39 EUR |
Why the shipping cost of the wallart is high?
In most cases, the posters and the frames are shipped unmounted but together.
The posters are put inside the package in a cardboard envelope that can be confused with a cardboard liner that protects the frame.
The frames will be delivered pre-packed with corners and film, they will be placed in a flat package with strong edges.
Returns / Refunds
- We trust that you enjoy each Eco Local Print product, recognizing that individual preferences vary.
- For a replacement or refund, please email info@ecolocalprint.com with your order number, email address used to purchase, and reason for request.
- All requests must be made within 30 days of purchase.
- No refund is available for customized products.
- For the wrong size, we cannot do a refund because the products are printed when you buy them. This allows less waste in printing and storage. If you want a refund contact us: info@ecolocalprint.com.
- Upon approval of a refund, the product must be returned in its original condition. The customer is responsible for covering the shipping costs associated with the return.
- If you’re not satisfied with the quality of the products you received get in touch within 30 days of receiving the item and we’ll do everything we can to investigate and find a solution.
- If our quality assurance team validates your claim, we will be happy to send a complimentary replacement order as quickly as possible.
- If you receive defective or damaged orders, such as damage to the delivered products, errors in the number or quantity of the delivered products, or lack of quality of the delivered product not caused by lack of quality of the content. Contact us at: info@ecolocalprint.com
- For packages lost in transit, please get in touch within 30 days from the estimated delivery date. We’ll be happy to investigate on your behalf and if the case applies, send a replacement order.
